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OUR TEAM

 

Our dedicated staff maintains process excellence throughout the title life cycle. We also have personnel devoted specifically to Electronic Lien and Title. Our goal is to make certain you receive the best service possible.

QUALITY ASSURANCE

 

Our Quality Assurance Team is responsible for daily monitoring of our title administration associates by auditing all work processes for accuracy and adherence to your specific rules.

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TITLE PERFECTION

Ensure paper and electronic vehicle loans contain titles with perfected liens. Information on each title is matched with the appropriate loan to ensure your liens are correct and secure. Thorough application of your specific business rules minimizes any problems you may encounter.

DELINQUENT TITLE

OVERSIGHT

Manage the follow-up process until the title is received. All subsequent calls and letters used in contacting the State DMVs and client dealers are handled directly. Minimize your time commitment and ensure an accurate audit trail.

TITLE AND ANCILLARY

DOCUMENT STORAGE

Safely hold titles and other documents in a high-tech, fire resistant, electronically-operated storage facility. All of your important documents are secure and retrieved promptly at your request. Eliminate lost or misplaced titles, reducing the need for duplication.

TITLE IMAGING

Capture each incoming title digitally, creating an electronic image that can be transmitted to your integrated software. Print or store the documents directly from your workstation.

TITLE RELEASE

Release liens within one business day for paper and electronic retail and lease titles. Expedited releases are processed on the same day. Our team mails each title, along with other required documents, to the designated recipient.

TITLE TRACKING

Track title maintenance activities to ensure  all components are effectively documented, tracked, viewed, and managed online. Includes name changes, state-to-state transfers, and duplicate titles. Effortlessly manage the title for the loan life.
 

LEASE DOCUMENT PROCESSING

Avoid unnecessary paper trails and have an outsourcing option for the completion and distribution of many of your lease documents.

LEASE-TO-LOAN

Facilitate a title transfer when a vehicle lease is sold to the lessee and refinanced by the current lender. Includes transfer of ownership to the purchaser and addition of the lien to the title. Follow-up is conducted to ensure the title is received with the lien attached. Save money and help prevent future liability.

Secure Title Administration, Inc. can serve as your Electronic Lien and Title service provider, tailoring the program to your needs. Our services range from full title administration, including perfection, to a simple conduit for the flow of Electronic Lien and Title information from the state to you and back again. In either case, we facilitate the recording and servicing of liens on vehicles electronically. Key benefits include:

  • Fraud prevention and reduction.
  • Cost savings of filing paper titles.
  • Cost savings of replacing lost titles.
  • Savings on postage.
  • Elimination of manually releasing liens on paper titles.
Electronic Lien and Title

Electronic Lien and Title

Secure Title Administration, Inc. provides title administration services, allowing lenders to outsource time consuming tasks while maintaining transparent control over the status of titles. We remain at the forefront of the title administration industry, meeting all regulatory and legislative requirements.

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